Delete Your Account & Data
Last updated 4 July 2026
This page covers the login used in the OrderBee Business app (for restaurant owners and managers) and the owner dashboard at orderbee.app. It supplements our Privacy Policy.
Diners and guests: if you ordered from a restaurant through OrderBee (table QR, to-go link, or a texted order link) and want your information deleted — including your phone number and chat history — email support@orderbee.app from a way we can verify (or include the phone number you used). Same process, same ~30 days. See our Privacy Policy for what we must retain (completed order and tax records).
How to request deletion
Email support@orderbee.app from the address on your account, with the subject line "Delete my account", and tell us your restaurant's name. We verify the request against the email on file, then delete your login — typically within 30 days.
You can also ask us to close your restaurant's entire OrderBee account this way, not just one owner or manager login.
What gets deleted
- Your name, email address, and login credentials
- Any push-notification tokens registered from your phone
- Personal preferences and settings tied to your login
What we keep, and why
- Order and revenue records tied to your restaurant are kept even after your login is deleted, to meet legal, tax, and accounting obligations and to resolve disputes — see Privacy Policy §8, Data retention.
- Payment card data is never stored by OrderBee — it's held by Stripe, our payment processor, under Stripe's own retention policies.
- Telegram/SMS alert history, where applicable, is retained per our SMS & Telegram Policy.
Want specifics on what remains for your restaurant after deletion? Ask in your email and we'll confirm.